The superannuation industry is navigating its way through significant challenges.
The industry is simultaneously dealing with the remediation of historical issues, implementing transformational reforms, managing business as usual and realigning strategy to ensure members’ best interests are the key focus.
Superannuation leaders have to recognize:
· The industry will become increasingly competitive
· Fund purpose will need to be clearly articulated
· Members need to be at the centre of everything they do to deliver better member outcomes.