Policies and Procedures Online and Accessible
Department of Education Transforms Policies and Procedures Management
Implement 1WordFlow Policies Re-Imagined
Results at a Glance
The NSW Department of Education and Communities is the largest provider of public education and training in Australia.
The Department administers over 150 distinct policies covering every aspect of delivery of their services.
Each policy has accompanying procedures and guidelines for implementation.
The process for authoring, review, publishing, and updating of these documents was extremely cumbersome involving multiple systems, multiple formats, and multiple channels of distribution.
The user experience was extremely poor in terms of access, search effectiveness and currency of information.
1WordFlow Policies Re-imagined
- Converted all policies, procedures and related documents to digital format
- Implemented a simple workflow to enable users to more easily author, approve, publish and update policy documents
The Department now imports, coverts and publishes policies and procedures to Word, web and mobile simultaneously. Users no longer have to download long documents.
All policies, procedures, guidelines are linked, mobile optimised and WCAG 2.0 accessible.
WordFlow Policies Re-Imagined is fully integrated with the TRIM document management system and SharePoint CMS.