Digital, Multilingual Documents
Helping Injured Workers Access Critical Information
Challenge
Making Worker’s Compensation Insurance Reviews accessible online, in multiple languages.
Solution
Implement 1WordFlow Transform – enabling automatic conversion of PDFs to digital web pages, and translation in one click.
Results at a Glance
- Relevant decisions immediately accessible online – with no more downloads
- Instant translation to deliver content in the injured worker’s native tongue.
- Friendly filtered search made location of relevant cases fast and simple.
The Challenge
A major organisation providing services to injured workers had a vast repository of thousands of tribunal decisions in PDF formats.
Injured workers and their representatives could only review precedents by downloading and reading through inaccessible PDFs.
The organisation’s goal was to make this information easily accessible in web format.
Additionally, 60% of injured workers did not speak English as a first language, making access to these critical documents even more difficult.
The Solution
1WordFlow Transform converted and enriched the entire repository of documents.
- Converted the entire library of 10,000 PDF pages of content directly into searchable, dynamic web pages in weeks.
- Enabled all precedents to be easily searched.
- Enabled workers and their lawyers to go directly to the decision and page they need.
- Eliminated downloads and scrolling through long documents.
- Enabled instant translation into any one of over 100 languages
- Implemented a workflow to enable digital publishing of all future decisions.
