Creating a Brilliant CX with Digital Product Information – Online in Real-Time
The Problem
Product and Disclosure documentation, a mandatory inclusion in every sale of every financial services product – is presented to customers in PDF format.
- Customers are forced into long downloads
- Documents are not mobile friendly
- Terms and conditions cannot be easily read or searched
- Updated versions are only available as PDF or physical documents
75%
of consumers said they preferred to use digital documents over paper documents because they are more convenient.
(Source: DocuSign)
The Solution
1WordFlow Transform
1WordFlow Transform automatically converts all your product information into digital web format in real time.
- Searchable
- Mobile friendly
- Updates in real time
- No downloads
- Consume on any device in any language
- Fully WCAG 2.1 compliant
Imagine:
- A 50-page PDS instantly transformed into a 50-page website in minutes.
- A travel insurance policy available anywhere in the world on a mobile.
- A product manual easily accessible in any device – fully searchable
1WordFlow Transform Features
Fast
A 100-page document becomes a 100-page website or intranet pages in 2-3 minutes.
User Friendly
No technical skill is required. If you can use Word, you can use 1WordFlow Transform.
Flexible
Integrated with all popular Content Management Systems – SharePoint, WordPress, Drupal, OpenText
Scalable
Suitable for small business through to large enterprises.
Cloud Based
Implementation is simple. No need for technical infrastructure
Feature Rich
Includes translation into 100 languages, WCAG accessible, mobile optimised out of the box.
Get In Touch
Find out how you can create a brilliant CX with digital product information.
- +61 416 100 958
- Send a Message
