- Hello@1wordflow.info
- Head Office - Level 4, 11 York St, Sydney NSW 2000 Australia
Product and Disclosure documentation is still trapped in analogue formats – Word and PDF documents
Most organisations invest in creating a seamless digital customer experience at the front end.
But when it comes to product documentation – Product Disclosure Statements, Manuals, Terms and Conditions – that’s where the digital experience ends – and analogue documents take over.
Customers are forced into long downloads of PDFs that were never designed for an online or mobile experience.
Worse still, customers are frequently required to accept terms and conditions that are almost impossible to read.
1WordFlow Transform automatically converts all your product information into digital web format – where any important information is a click or two away.
Searchable, mobile-friendly content that your customer can easily navigate – going directly to the section they want, without downloading anything.
Imagine:
The table of contents becomes the navigation for the web page
Instantly created with pop up definitions of key terms
All key terms are classified in a tag cloud on every page
All links to related documents automatically preserved
Eliminates scrolling through long pages of content
Over 100 languages
1WordFlow Transform is:
We deliver content directly to all popular Content Management Systems – SharePoint, WordPress, Drupal etc
Implementation is simple. No need for technical infrastructure
No technical skill is required. If you can use Word, you can use 1WordFlow Transform.
The software works for small business through to large enterprises.
1WordFlow takes a fraction of the time and cost of manual methods.
A major travel insurer wanted to improve customer satisfaction and reduce call volume to its call centre.
Analysis of customer enquiries to the call centre revealed that very few customers had read the product disclosure statements.
Customers did not truly understand what their insurance covered.
The company wanted to make these documents more accessible to their customers.
How 1WordFlow Helped
710 Collins St
Docklands VIC 3008
Australia
Lot Fourteen, North Terrace
Adelaide SA 5000
Australia
