Axi – Global Leader in FX Trading

How Axi Re-imagined the way Staff Interact with Global Policies and Procedures

Customer Overview

Axi was founded in 2007 and is a trusted global top 10 trading broker with over 60,000 customers in 100 countries who placed over $2.5 trillion trades by volume in 2020.

Axi holds licenses in jurisdictions around the world including an Australian Financial Services Licence. Their outstanding trading service has been recognised with multiple industry awards.

Click here to find out more information about Axi.

The Challenges

Obtaining timely information is critical for Axi’s global Margin FX/CFD business. Timely information is required for the effective management of its global obligations and to ensure optimal delivery of services to its customers. They recognised that their approach to disseminating internal policies and procedures to staff did not align to its digital strategy or support the growing needs of the business.

Internal documents were primarily stored and accessed via PDF documents. To perform a function such as searching a key term across the library of PDF documents was simply not practical under this approach.

These standalone PDF documents created a hand-break effect on the capacity of staff to obtain answers quickly. It became apparent that a better solution was required to support the needs of staff and ultimately benefit its customers.

Money

The Solution – 1WordFlow Policies Re-imagined

1WordFlow Policies Re-imagined transformed how Axi manages and disseminates policies and procedures throughout its organisation, ensuring all staff have access to every document in webpage format, on any device, in any location and in over 100 languages.

Axi staff now enjoy:

A unified system in one location

One Standard Format and No More Downloads

Every Page One Click Away

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The Results

1WordFlow has transformed how Axi manages its policies and procedures.

Money
At Axi we are delighted with the impact 1WordFlow has had on our policies and procedures management. The implementation process was fast and efficient. The user interface is extremely user friendly, and our team could commence publishing documents with minimal training using the 1WordFlow console. Policies Re-imagined has transformed this key aspect of our business. We’re saving time, acting on the right information, and giving our users a great experience”
Find out how Policies Re-imagined can transform your policies and procedures management.
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