From PDF Downloads – to Real Time Digital Policies, Procedures and Regulations
The Company
A leading General Insurance company was facing significant challenges in regulatory compliance – aligning policies and procedures with regulation and integrating learning management and attestation.
The compliance risk was deemed to be high – with the potential for decisions being made on out of date policies that did not align with the relevant regulation.
The Challenges
Policies, procedures and regulatory content was in analogue format, and the systems were disconnected.
Staff had to search for and download PDF documents from the intranet. Policies were not linked to procedures or the relevant regulations.
The Learning Management System was not integrated with the policies and procedures repository, limiting opportunities for continuous learning.
The Solution - Policies Re-Imagined
1WordFlow implemented Policies Re-imagined in 5 simple steps:
Employees have real time access to up-to-date policies anywhere and on any device, online and offline.
Incorporating workflow to update documents, fully integrated with SharePoint Online, enabling
simultaneous publishing.
Measure and analyse how every document is being used – down to the page level.
Highlight where policies and procedures are impacted by regulatory change.
Staff test knowledge at any time while accessing a policy or procedure.
The Results
Elimination of version control issues
Full integration of policies with regulation, learning management and compliance attestation
