Aged Care

Aged Care is a growing sector facing unique pressures

Key Statistics

  • 5 Million People aged over 70 by 2040
  • 400,000 Additional carers needed by 2040
  • $57 billion Capex needed by 2040
The October 2019 Interim Report of the Royal Commission into Aged Care Quality and Safety highlighted key themes that the system needs to address:
  • A poor consumer experience – lack of information on services
  • Workforce design, skills and training
  • Outdated information systems
  • Embracing technology to reduce cost and enable new models of care
  • Evolving the business model to ensure financial viability
The common thread is the ability to get the right information, to the right people, at the right time.

With many providers, key documents – contracts, policies, training materials etc. – are spread across multiple systems, require long downloads, do not work on mobile devices and are available in English only.

The cost to aged care providers in lost time, errors, lost productivity and staff dissatisfaction is significant.

1WordFlow - Powering the Transition to Digital Documents for Aged Care

1WordFlow’s unique technology digitises all key documents and provides all stakeholders with a personalised, filtered web-based view of key information on any device and in any language.

Faster Onboarding

Secure digital contracts instantly accessible to all stakeholders

Improved Resident Care

Instant web access to all required information online, on any device

Lower Operational risk

Instant access for staff to up-to-date policies - in any language

Improved Compliance

Full integration of policies, learning, attestation and reporting.

Lower Operating Costs

Less time wasted by staff time searching for documents

Before 1WordFlow, a typical aged care agreement looks like this – a PDF document requiring downloads and scrolling

With 1WordFlow, all information is presented as digital web pages – one click to the content you need.

1WordFlow Aged Care Solution Suite

Policies and Procedures

Policies Re-imagined automatically transforms policies and procedures into dynamic enriched web pages, accessible anywhere, on any device, in over 100 languages. Carers have instant access to up to date procedures at all times. Fully integrated with the relevant LMS to test learning and compliance.

Regulatory Compliance

Comply – Automatically maps of regulatory obligations to policies & procedures, enabling providers to quickly assess impact of regulations on policies and procedures, eliminating slow, manual comparison.

Resident Contract Management

Contract Power - Produces a resident contract in minutes. Automatically combines variable and static data from multiple systems to deliver a web based resident contract, concurrently with PDF version for download. Enables enterprise wide aggregation and reporting of contracts.

Online Publishing

Transform automatically converts Word and PDF documents into web pages – at scale. A 100-page document becomes 100 web pages in minutes.

Transform the customer experience with Digital Insurance Contracts – our cloud based service is fast to implement.

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